Customer Testimonials
Overall a great place. Staff is friendly, knowledge and fair. Highly recommended and my entire family goes there for service.
Great service, very helpful, made sure I got what I wanted, answered all my questions
Staff was very friendly and helpful. Blake helped me out with purchasing my new suv!
Quick easy checki n. They tell you what to expect with the service.. truthful and honest people.. they gobthe extra step to assist you with rides and car rental..
Service person is always going the extra mile. And I love the late pick up availability.
San is the best! Always a man of his word! Simi Dodge is the best around!
Great services from Kevin. Dealership has great people working there. I recommend family and friends to come to this dealership.
Simi Valley Jeep always makes me feel like family! Wonderful team in service with Kevin, San, Juan and the others. This is my second Jeep and this team is why I will be loyal to Jeep from now on.
service was excellent - San was also excellent to work with... 1 note. I called to get service and never received a call back. had called twice never returned call back. Finally went in person to get scheduled. Please fix that park of the system
Everybody friendly everybody helpful. No pressure sales. Just good people. I’m very pleasant experience buying my ram, trading in my GMC
Everyone was very nice helpful in every way they could , honest in dealing, I feel that I got a good deal. I will go back to them again.
Always a great service. Nice people and quick. No problems ever when I go in
It was an adventure but San Navar is the best! Took multiple tries and three months in the service department and getting Chrysler Corporate involved but it’s fixed! No more leaks in the driveway! I would have lost patience if it wasn’t for San explaining exactly what was going on and not explaining anything when there wasn’t anything to report. Thank HEAVEN I got the MOPAR extended warranty! It’s paid for itself multiple times over and saved me Thousands in repairs!! It took a while but San made it right.
Great service and staff. We came in for an oil change and a leaking water pumb was identified and replaced saving us a potential problem. Mant thanks
Very helpful, good professional, good financial advices, COVID 19 friendly. They are taking care with attention to their customers. I warmly recommend this dealer ship
We had an amazing experience with Jesus and the entire team. Drove away in our new Ram 1500 4x4 as they had no 4x2s anywhere!
I have taken the Jeep Cherokee here for 3 years and always had excellent service, a ride home and they are easy to deal with. Sometimes postponed recommended service but never any pressure to increase the service bill. Service “writers” suggest things but the owner can always refuse. Prices seem reasonable and they do a good job and check things that many independents don’t.
Always taken care of, made to feel like I matter. Great service and always pleasant help. We’ve been taking our Jeep and Ram there for years.
Great service from top to bottom. Very friendly and knowledgeable staff. Dave and Kody and finance were wonderful. Answered all of our questions and got us a fantastic deal.
This dealership was awesome!!!!!!! Nirmal was super helpful and was so friendly! They even drove out to my husbands work to have him sign paper work for us to finalize our deal! 10 starts all around!
Excellent communication, excellent vehicle knowledge, excellent service. Steven provided excellent communication regarding the status of the vehicle and went out of his way to ensure we were happy with the purchase.
Great service and updates by San. Would always recommend Simi Dodge. I have been taking my Durango here for 8 years now. I even bring my VW here for oil changes.
Great place, hopefully employees. They had a great selection of trucks to choose from. Was able to get the truck that I wanted .. great place
Fantastic experience buying a new Ram 1500 Classic at Simi Valley Dodge Ram dealer. My salesperson Nirmal was exceptional and got me exactly the deal I was looking for. I will definitely be buting my next vehicle at Simi Valley Dodge Ram and I will be asking for Nirmal!
Waitered 7 days for an oil change apt and spent 2 hrs waiting for my truck to be done. My truck is barely 1 yr old and I had to pay for new wiper blades
I have been involved in the purchase of 4 "Jeep" products within the past 15 months - The sales side (Mac) was wonderful and even better is the way that my family is treated with care and integrity by the Service Department (Kevin Krause). You only offer "5 Stars," I give this dealership "TEN STARS!"
Had s pleasant visit. James is my sales representative. Very easy to talk with. Located the Jeep I wanted.
Very professional, helpful and kind. My experience was overall enjoyable and exciting. I was able to have all my questions answered politely and efficiently. The sales team, Daniel, Reddick, and the main store manager were all very helpful and respectful. It was my first time buying a new car and they helped me through the process making it easy and enjoyable
Very kind and respectful people working at this dealership. They helped me with all of my needs. Very fast service. Explained and answer any question that I had.
I was a CarMax fan until I went to Simi Valley Dodge and Blake Jones. I will definitely recommend them to others and if I buy another car I will go back.
Courteous, smart, caring, great customer service. This isn't my first time purchasing from them and won't be my last. Finance is amazing too!
The purchase process went very smoothly, overall it was a good experience.
Great experience with the team. They actually make it a fun and enjoyable experience to get a new vehicle. This was our second time working with Simi Valley and we will sure to be back again.
Mac and James took care of my companies needs. We have bought 4 trucks from them in the past 1.5years. I’ll be back again for sure as will many more of my friends.
I’m always treated fair at Simi Valley dodge. San in the service department is so honest. It’s hard to find that. I appreciate that he always takes care of my trucks needs without trying to sell me something that I don’t need. I will never go elsewhere! N
Easy to deal with and a friendly attitude. I was able to wait for the car and they handled their business quickly so I was out in no time.
I came in for a estimate San was really helpful. He kept me informed with texts and did a great job. Thank you so much.
San was great. Kept me informed. Did what I asked. Very pleased. Like that the dealership is local, very convenient. Would recommend this dealership to my friends.
Friendly service, and Daniel and staff know how to take care of their customers! Made helpful recommendations, which I TOTALLY appreciate!!! Makes it worth the drive!
Blake, Mike and the other from Finance was awesome! Blake is an excellent employee. You should hire more team Like him. His very pleasant and explained everything, you don’t feel your pressure when discussing the numbers with him and Mike.
Service at this dealership is top shelf. They always get it done correctly the first time and always on time. Kevin is knowledgable and very easy to deal with.
I received quick attention and a test drive for the truck desired. The sales person was very knowledgeable about the features of the Ram2500. I ended up purchasing the truck the next week and the process for paying and picking it up was simple. Everyone was nice and knew the products and services. Plus no mask was required which made me more comfortable since I could see and hear them properly.
Took my car in for service - there was a 2 week wait to get appt - wasn't given rental car - car not washed - took much longer than expected and had to call twice to get an update and car now sounds horrible and need to take it back in
Good good good good and and and and and and and and and and and and and and and and and and and and and
Experience was exceptional and Steven was great! He was extremely helpful and knowledgeable throughout the whole process. I had ordered a car and he followed up with updates.
Good service polite and friendly sales staff enjoyed doing business at the dealership nice environment great staff clean environment great sales price details information about the vehicle
Team effort. I had the feeling I was being treated honestly. Dennis was upfront. I feel this is my last one so I wanted to be treated right. I come from a Chrysler family. I talked to two dealers. Simi wanted my business. Thousand Oaks did not follow up on anything.
Dealing with them was easy, they had appointments with the time frame I was looking to get my vehicle service. Great staff, very knowledgeable and pricing was far cheaper then my local dealer in the AV.
Blake Jones was very hopeful, answered any questions I had and made my purchase easy and quick..friendly approach from all the staff was much appreciated.
I bought a used Jeep Chetokee Trailhawk. The salesman Reddick, the sales manager Tom and the finance officer Donna were great to work with. I'd deffently buy from them again. Tom made sure the couple of items we wanted fixed were taken care of. The paint repair in the front of the hood was outstanding, can't tell there ever was a problem.
Simi Valley Chrysler Jeep Dodge took good care of me. They made the process quick and easy. My wife and I will be back in the future. Xander was great to work with. Very helpful, personable and polite. Good man.
Daniel followed up immediately after they opened (I used overnight drop box). Met all the time goals he said he would and followed up with findings and solid suggestions with out a sales pitch. Over all great experience. Just wish it didn’t take so long to get appointment. But that’s not Daniels fault.
The dealership is convenient and their work is far better than most dealers...Their prices are comparable to other dealerships...the staff is friendly and eager to make a deal...
This dealership was great! We purchased exactly what we were looking for. The staff was really amazing and we appreciate everyone who helped us into our new purchase! Xander was a really great sales associate. I highly recommend this dealership!
Simi CDJR was the lowest priced, easiest and fastest car-buying experience I’ve had in over 35 years. No pushy sales tactics. Straightforward and courteous from start to finish.
I worked with Nirmal. He was honest, responsive, and very knowledgeable. The finance manger I worked with was also great no pressure to add on extended warranty This, gave me pros/cons and worked with me on the price.This is the 3rd vehicle I bought from Simi CJDR and every experience has been better than the last.
I purchased my first Jeep today. I was not set on a Jeep but the no pressure sales, the look and quality of the car were fantastic. To top it off Tom Rufo the manager-made me a counter offer I couldn’t refuse. The car is beautiful and it was delivered in tip top top condition. Clean and a tank full of gas. I am a Jeep fan now! Thank you!!!!
I purchased my Ram truck from this dealership over 2 years ago and every trip I make to for service has been great. My service representative, San, has always been there to provide me with whatever I need for my truck. Also, the sales staff was friendly and never pressured me when I was looking for a new vehicle.
Salesmen were friendly and went out of their way to find me the vehicle I wanted. They even drove into Los Angeles to pick up my car from another dealer.
Service was great. Had great communication and car was serviced to satisfaction. Looked up battery warranties for me and ended up replacing both batteries free of charge. Price of 30,000 mike service was very reasonable.
Best dealership! Everyone is very friendly and helpful . They tear everyone like family . Love this place . Dan from the service department is simply the best and also San.
Very happy with my new Jeep Cherokee love it! Jake our salesman was a delight very knowledgeable and respectful and got us a great price!
Tony was awesome friendly and knowledgeable It was a great experience and I just love my new jeep.. Customer Service was on Point... Great job
Simi Valley Jeep Service Department went out of their way to make it possible to get our Jeep serviced. We were locked-down at home because of Covid 19 and they found a way with minimal contact to get us a warranty service. Bravo!! I have been using this Service Department for 5 years and I have been very satisfied their work!
My service rep Daniel at Simi Valley Chrysler Dodge Ram dealership was fantastic. Extremely helpful and knowledgeable. Would highly recommend Daniel as your next service rep. I had doubts bout the service n dealership but Daniel changed my mind
Sales representative, Mark Munger was knowledgeable about the vehicle. He explained all technical/mechanical aspects of the vehicle in and out.. Very professional and personable.
Service was excellent from the time I made my appointment right up to the time I came and picked up my vehicle. Sam was great
My truck has been service there For 5 yrs they do a great job In a timely manner.i bought my truck there never had any problem
Nirmal was my sales rep and made the experience fun and very easy. The overall experience was really easy and I got a very good deal on new Jeep Wrangler Rubicon.
This is the 5th vehicle we purchase from this dealer & 2nd vehicle that Michael is our sales rep on. He is extremely knowledgeable, professional and always goes above and beyond. We would definitely buy from him again!
Nirmal, on the sales department helped me ditch my V6 and got me into a Scat Pack, made me feel like family. 100% satisfied and I would recommend him to anyone looking to purchase a vehicle! A+!
Mac McKinley, John McCann, Michael Seiberlich and the SV JDR team did a great job! Coordinated the entire purchase over the phone and had our new Wrangler Unlimited delivered to our home. All done while complying with the social distancing rules. Could not have asked for a better experience.
We went to the dealership in early January just to look at the vehicle we were interested in buying. We were not ready to buy at that time and told the sales consultant (Nirmal). He spent time showing us the vehicle, but did not pressure for an immediate sale. He listened to our story and simply told us about the vehicle. I called him back in March and said I want to buy this vehicle that is arriving soon at the dealership. A deal was struck and we have a great Grand Cherokee TrailHawk! Everyone involved with the transaction was ...
Very personable staff. Work was done in a timely fashion. The complete services experience was great. I would recommend the dealership to everyone for professional care
Work was done timely and well. However, it took 3+ calls to the service dept to make an appointment. I left Voice Mails but never received a call back.
Nirmal took care of me I highly command him he was professional fast and got me a nice truck that I really love good deal
They treat me like I’m the only customer every time I come in, some times I need a shuttle to take me back home and the drivers are always nice
Great service from Sam. He told me what was gonna happen. Then made it happen quick. Great job would recommend simi dodge to family and friends for all their great work.
After contacting the dealer via their website regarding a Wrangler featured on the website, I got an email back from Mark Munger. I went to the dealer to talk to him and test drive the vehicle. He is awesome to work with; friendly, honest and patient. After a lot of talking and dealing and test driving a different vehicle, I bought a brand new 2019 Wrangler that Mark had to go fetch from a different dealer across town. It was a long-long day and I'm very sure that at some point the sales and the finance managers got annoyed at ...
Mark was very helpful and not too pushy. He helped me find the best vehicle for me. I would recommend him and this dealership to others looking for a new vehicle.
Mark Munger was a big help in buying my truck and continues to be of great service even after the sale. Everyone at this dealership was very kind and helpful. Even the service crew is great. I will continue to drive out to Simi Valley to have my truck serviced even though I live in Thousand Oaks.
Experience with the dealership was very good. The owner Max is very friendly professional and knowledgeable easy to deal with. Thanksgiving sales team needs a little bit more polishing up.
Jacob & Kevin at Simi Valley Jeep Service Dept were great to deal with. Factory recall work was done quickly and the communication was great. I highly recommend them.
Took my Jeep Grand Cherokee in for service, trying to figure out why the buttons on my console stopped working. Quick in and out service at a great price! San Navar is the best, along with the person who did the repair on my Jeep. I think his name is Bill.
The ownership at this Dealership goes the Extra mile with there customers. Mac, is one of a kind, very willing to make the deal right, very friendly. DEBBIE in finance helped on finding the best finance rate. Great Dealership.
I recommend them all 5 stars Yes Mark Jesus and Donna They were awesome I will recommend to my family and friends Mark is awesome
My dealer (Dependable Dodge) blew me off for several months for a major warranty issue on my truck. I realize dealers don't like doing major warranty work as it doesn't pay as well but I had been going there for 15 years loyally. I went to Jacob at Simi Valley Dodge, made an appointment and they fixed it great and put me in a nice rental truck at no charge. I will be going to Simi Valley Dodge from now on. Customer for life now!
The online manager, Mark Munger, was extremely informative, helpful, friendly, respectful and never pushy. The dealership had a great selection with good prices. I negotiated a deal with the Dealership owner that was smooth and quick. He was honest and friendly and made the process easy and painless and quick. Donna Parker the Credit Manager was friendly and honest and got us in and out with our purchase paperwork without headaches. I will purchase from them again. One heck of a dealership!
Voy good Dealership,great people great customer service,they help me out alot,much better than the ventura crown dodge jeep Ram, that one is TRASH!.
From the moment we stepped into the dealer, everyone greeted us with a friendly family welcome. We were shown the Jeep we wanted. Jesus was very knowledgeable of every gadget and made the purchase very easy and pleasant.
Most dodge service departments are awful and they don’t keep common parts in stock. A simple ignition change takes a week to get the part and install it. you then have to pay for a rental. I wish they would just stick parts like they should. Our service rep however was great to deal with and he hunted down our part and installed same day after returning for it.
Fun upbeat dealership, helpful staff, family feel, great prices, fair deals, highly recommended, the sales department folks are available and responsive, the dealership itself is comfortable and organized!
We bought a 2019 Jeep Cherokee Limited, and our salesperson, Michael, was excellent. Provided all the information we needed, helped us with test drives and negotiations, including incentives, and was helpful throughout the process. We would buy there again!
They found me the Perfect truck, knowledgeable sales staff, fantastic pricing. Finance was had some great protection products at reasonable rates. Parts and service was timely and great to work with. Overall a great experience.
Was very disappointed to find out that there was NO A/C in back of SUV. Everyone was very helpful and tried to make us as comfortable as possible. Delivered at nite and didnt see scratched front bumper, took next morning for due bill to fix, have not heard anything yet. Everyone worked as hard as possible to get me almost everything I wanted. Did not pressure me to get bells and whistles.
Love working with this dealer, Spencer, Tom and Debbie was such a great help! I’ll definitely come back to buy another car within this dealer.
I had a great experience, they all were very professional and considerate of how far we went to lease this vehicle. Art Kupelian was very efficient and had the vehicle and all our paper work ready for us when we arrived. I would certainly recommend this Dealer.
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