Customer Testimonials

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DealerRater Sep 19, 2023

The only reason I go to Simi Valley jeep dealer is because of Kevin he has been my service rep for the last eight years. He goes above and beyond to make sure his customers are happy.

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DealerRater Aug 25, 2023

I needed to be able to get my car back in a timely manner. I was there for about 2 hours, got my car back , all serviced

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DealerRater Aug 9, 2023

Service Dept everything on time, everybody in the service dept. were helpful and friendly. Thanks guys.

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DealerRater Jul 27, 2023

Friendly, professional and quick in processing our issues with our Ram. Kevin is such a nice person to deal with. He explained everything clearly and simply. A real asset to the service department.

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DealerRater Jul 25, 2023

well i worked with Kevin not Zack so don't know why its about Zack I feel like it should Be about Kevin since that is who I dealt with ! Kevin is great and always takes care of me and my needs or issues ! Kevin always goes above and beyond for me and my needs !

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DealerRater Jul 18, 2023

Service Dept. and the technicians all went beyond the call of duty to help resolve any issues that I had. Thanks guys.

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DealerRater Jul 11, 2023

Fantastic Service Department!! Tony and Kevin are top notch!! both my Jeep and RAM are serviced here

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DealerRater Jul 7, 2023

San in the Service Department is an amazing service rep. He is always super professional, friendly and continues to deliver quality customer service.

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DealerRater Jul 5, 2023

San was very helpful, car was done fairly quickly. Would definitely come back to get my truck serviced.

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DealerRater Jul 2, 2023

My experience rates as one of the best I have ever received. They were ready for me with the needed part, promised to have it done in a half day, and delivered as promised. The issue with the Jeep is resolved. I'm so pleased and so happy that we chose to shop local and use the Simi Valley Dealership!!!

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DealerRater Jun 14, 2023

I’ve always had a bad experience with the service department. So I came into my appointment already with high anxiety, but Anthony was able to expedite my service and recall for me. Greatly appreciated.

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DealerRater Jun 7, 2023

Kevin in Service takes the best care of all our vehicles! That is why we ONLY bring our Jeeps to Simi Jeep! Exceptional customer service!! Thank you!

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DealerRater Jun 3, 2023

Daniel was great really, helped us make the right choice on our vehicle. He was very helpful and continues to provide an amazing service with any questions we might have.

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DealerRater May 31, 2023

Kevin in service was great. He stayed in contact with me and made sure I was aware of processes. He got the job done quickly. Working with Kevin is always a pleasure. He is an asset to the company for sure.

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DealerRater Mar 22, 2023

I would highly recommend if your looking to buy a Jeep going to Simi Valley Chrysler , Jeep , Dodge ram Daniel made the experience of buying a Jeep an easy and very pleasant one His knowledge of Jeep’s is second to none Donna in finance was very helpful and has an awesome personality.

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DealerRater Feb 3, 2023

Mike, Donna and Steven made this a great buying experience. Highly recommend this dealership. Love my new Wagoneer

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DealerRater Feb 1, 2023

Great service and quick. We needed our warning lights reset as well as a recall fix. Every thing we done at no cost to us.

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DealerRater Jan 31, 2023

I reached out to SVCDJR via the web on January 14, 2023 and was responded by a gentleman named James Buerge, the internet sales manager. My first interaction with James made me think, you are dealing with the true definition of a car salesman, and not in a good way. I had questions, not many as I had already had my mind made up; but I wanted to make sure I understood what I was purchasing. This wasn't just a sale, this was a girl purchasing her dream car and worked hard to get there. I dreamt about this day for ...

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DealerRater Jan 29, 2023

Alicia, Kevin and Dan in the service dept are kind and professional. They have always tried to help with a problem.

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DealerRater Jan 26, 2023

Gabe was very helpful, not pushy at all. He answered all my questions. I would totally recommend Gabe as your car sales person.

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DealerRater Jan 25, 2023

Happy with service writer and the service car runs great thank you for everything and the service

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DealerRater Jan 8, 2023

Honest, knowledgeable, good listeners expeditiously work hard to find optimum deal for our preferred automobile.

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DealerRater Jan 4, 2023

Smooth purchasing process. Contacted online to arrange a test drive (internet did indicate you get a gift card - that wasn’t offered or even brought up). Quick buying process, happy with staff, and customer service.

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DealerRater Jan 2, 2023

Kevin in service is great to work with. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible.

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DealerRater Dec 31, 2022

Kevin, Sam and Alisa in the service department are EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise 🙂

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DealerRater Dec 22, 2022

Kevin in service is always helpful and takes care of my truck. I have also dealt with Tony the service manager and they both go above and beyond to be of assistance.

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DealerRater Dec 19, 2022

Kevin and the service team get the job done right and on time and are always there for consultation. I appreciate the ride home too!!

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DealerRater Dec 9, 2022

Great service.!! The staff is super friendly, professional and work to address all issues and concerns. I’ve purchased 2 jeeps here and recommend them to all my friends.

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DealerRater Nov 23, 2022

Great experience. same day appointment. In and out for an oil change! Thank you ! A+

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DealerRater Nov 21, 2022

I have bought four car from you over the last 20 years and I have to say it has been a joy when I get ready to buy again I will always shop you first

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DealerRater Nov 12, 2022

I got my first car here and it was time to trade it in. Sales experience was great with Manny. My family has also been getting our cars serviced here for three years and will continue to do so.

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DealerRater Nov 10, 2022

Top notch professionals. Honest and won’t overcharge you. Always a good experience. Will only bring my Jeep here.

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DealerRater Nov 7, 2022

Great! Everyone was very good with the keep inventory. I expect my son to buy his next car here.

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DealerRater Nov 3, 2022

Everyone from scheduling to drop off, to service, to pick up is friendly and professional. I always know I will get good service and am very comfortable here.

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DealerRater Oct 28, 2022

There are about three dealerships with in my travel to Simi Valley CJDR. But I prefer Simi Valley, because of the friendliness from the staff.

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DealerRater Oct 23, 2022

Kevin in the service department is why I go out of my way to get my truck serviced at Simi dodge as opposed to a closer dealership. He’s always treated me well and done what he says, I wouldn’t go elsewhere because of him!

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DealerRater Oct 20, 2022

Better than most for service. Sam if very friendly. Just ask them to wash your car if it has to stay longer than a couple days. If you're service a higher performance vehicle, call them yourself if you're out of warrantee, I did and got my parts paid for on the repair. I wish the service department went to bat for me, but I took care of that myself.

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DealerRater Oct 12, 2022

From sales to service Simi Valley CJDR has taken good care of me and my vehicles.

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DealerRater Oct 12, 2022

I love this the place Sans was so amazing he really made me feel great as a Lady it was so difficult for me to come into a dealership on the count it could be intimidating for me but I didn’t feel that way at all

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DealerRater Oct 11, 2022

Friendly staff, very informative, showed me every little thing about my vehicle including the VICM module!

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DealerRater Oct 9, 2022

Super helpful and friendly even when you accidentally turn off your car that wont turn on in the worst place possible. Twice.

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DealerRater Oct 6, 2022

Daniel J. Nadalet and Kevin Krause are the only people I trust with my Jeep with service and maintenance. they're very knowledgeable and clear on what you need. They pays attention to details and very honest with servicing

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DealerRater Oct 5, 2022

Whenever we drop off a vehicle for a maintenance service, the staff always welcomes us and makes the experience an enjoyable one.

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DealerRater Oct 5, 2022

Wonderful customer service. Manny in sales was super easy-going, not pushy. Debbie in financing was extremely helpful in easing my anxiety. Went over every paper in detail even when I asked multiple times. James also helped me with learning some of the features of the car. Thank you to everyone.

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DealerRater Oct 3, 2022

Nice people great service car always clean work always completed on time they always make me feel like they want my business thanks Larry Phillips

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DealerRater Sep 25, 2022

Rapid service, great communication, and honest response to issue. The owner even followed up personally to make sure I was satisfied. This dealership cares about your happiness and stands by their cars. I would never buy a Jeep anywhere else, they will have my repeat business indefinitely.

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DealerRater Sep 24, 2022

Great service. Manny in Sales was an easy going, easy to work with employee. Donna in Financing went out of her way to find the best rates available and went over all the paperwork very thoroughly. Great experience overall.

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DealerRater Sep 24, 2022

I love Kevin nobody else is better. Highly recommend him over anyone 🙂 he is the only reason I come back

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DealerRater Sep 16, 2022

Kevin was extremely helpful and professional. I was offered shuttle service, which was amazing because I had no way to get back to the dealer. My car was completed very quickly.

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DealerRater Sep 14, 2022

James was very accommodating in helping us find the right vehicle. Multiple individuals helped us in our car buying process and everyone went above and beyond. The best experience we have had in purchasing a vehicle. Thank you greatly for the wonderful experience.

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DealerRater Sep 14, 2022

Kevin at the service department is always very attentive to our needs, he makes dropping off our vehicle a breeze.

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DealerRater Sep 13, 2022

I always have an amazing experience at Similar Valley Chrysler Dodge Jeep Ram. The people in the service department are always friendly, kind, and speedy. The batteries in my dodger Durango unexpectedly stopped working on a Saturday afternoon when the service department was already closed. I called and asked if I could still drop my car off over the weekend and they said yes. So after AAA jump started my car, I headed over there and was greeted by a kind man (I believe he was in sales). He told me where to park and showed me where to fill ...

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DealerRater Sep 12, 2022

Kevin in the Jeep service department is always amazing and provides 10/10 service every visit. Highly recommend this dealership and the service department.

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DealerRater Sep 7, 2022

The Service department has always been good with fair prices and work done on time. I trust the advice they provide.

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DealerRater Sep 1, 2022

I always defer to San in the Service Department. San is always, friendly, professional and informative. He always keeps me updated on the status of my Jeep being serviced. You need more service reps like San. Thank you for for all that you do.

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DealerRater Aug 30, 2022

I love working with Kevin in service always highly professional and knows hot to get a jib done well! Shawn M

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DealerRater Aug 29, 2022

James and daniel made everything possible for me to get my car they are amazing

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DealerRater Aug 25, 2022

Sam Navar and Kevin provide outstanding customer service and are genuinely concerned with the customers needs.

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DealerRater Aug 25, 2022

Great service provided. Had my car in for an oil change, perfect service and everyone was friendly

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DealerRater Aug 24, 2022

Muy buen servicio me gusto como hicieron el mantenimiento de mi Gran Cherokee L Gracias.

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DealerRater Aug 18, 2022

Great customer service! Simply awesome- job was done when I was told it would be and they came and picked me up the next day!

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DealerRater Aug 13, 2022

Kevin and the mechanic helping out were outstanding! They were very friendly, helpful, and patient. I had a couple questions regarding my vehicle and they took the time to explain and answer my questions.

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DealerRater Aug 11, 2022

Straight forward and accommodating. Everyone I dealt with in the process was good. I would buy here again.

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DealerRater Aug 6, 2022

San in the service department was fantastic to work with. He was helpful, honest & I really felt like he cared.

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DealerRater Aug 6, 2022

Terrific customer service. Jesus was awesome, couldn’t be happier. Will recommend this dealership to others

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DealerRater Jul 28, 2022

I took my 2021 Jeep Sahara Altitude, Ecodiesel in for its first service. I made an appointment and let them know I’d be waiting at the dealer for the work to be done. When I arrived, my vehicle was taken to the garage within minutes. About two hours later I was on my way home. The vehicle was clean and all the work done nicely. This is where I’ll be bringing my vehicle for repairs and maintenance in the future.

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DealerRater Jul 26, 2022

Attentive, professional and knowledgeable. Both Sam and Kevin are the best. Would recommend them as well

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DealerRater Jul 26, 2022

Kevin in the service shop was very helpful and knowledgeable as always. Very kind and welcoming.

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DealerRater Jul 22, 2022

The dealer sales it was good but the financial manager her name is Debbi Clarke, she added a down payment of $2,700 on my loan but she never told us, that is not fair, we are working really hard to get what we need. I really like the truck I ll like to get on other like that but in a different dealership

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DealerRater Jul 22, 2022

San in Customer Service is the greatest Service Advisor that I have ever worked with. He takes care of all my automotive needs and is always very courteous. Thanks San

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DealerRater Jul 21, 2022

We went to this dealership on 07/04/2022. We were approached by Steven Owens a sales rep of this dealership (Really professional and an awesome guy to work with). My wife and I were skeptical that we were going to be able to trade in her 2015 Jeep Cherokee for a 2022 Jeep Wrangler. During the negotiations, Steven was able to get us a deal we couldn't refuse. When he gave us the monthly payment that we were going to pay, we asked him if he can give us a minute to think about it and he kindly agreed to our request and ...

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DealerRater Jul 21, 2022

Dedicated staff, clean place and kept the appointment and performed all the work as planned

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DealerRater Jul 20, 2022

Dennis was very informative during the process. Good communication. And got the job done. Pleased with the customer service part but I did have to wait after hours to get my car back.

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DealerRater Jul 19, 2022

Always great service when I bring my vehicles in always taken right the first time.

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DealerRater Jul 18, 2022

Kevin in service ROCKS! He is easy to work communicative with, honest and pleasant. Thanks !

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DealerRater Jul 16, 2022

Fantastic dealership Very professional Steve Owens My Sales agent was great. Definitely recommend to friends

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DealerRater Jul 16, 2022

Great experience, ordered the truck, came in a head of estimated time. Paper work was painless. Treated very well by James and the owner Mac.

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DealerRater Jul 15, 2022

Steve helped me get into a new vehicle we ordered after almost finding a used one on the lot. No pressure, we understood what we were getting into. The vehicle e was a few weeks late but was exactly what we expected.

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DealerRater Jul 14, 2022

This was the most enjoyable car purchase I have ever had. It was quick and easy - No run around negotiating games. Steve was down to earth and held up every promise he made!! Definitely recommend!

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DealerRater Jul 13, 2022

Always professional and helpful! Thank you Kevin and staff for making it a good experience 🙂

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DealerRater Jul 13, 2022

Very friendly and easy to work with!!! Best car buying experience to date!! Will buy again.

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DealerRater Jul 13, 2022

Great customer service. San , is always on top to solve customer vehicle related problems. truly estimate time need for service.

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DealerRater Jul 11, 2022

Very accommodating friendly Super patient made us feel comfortable Very informative and knowledgeable five stars

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DealerRater Jul 10, 2022

Great dealer to work with, went out the way to make sure everything went smooth!!!

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DealerRater Jun 27, 2022

The dealership was very clean. The dealers were not pushy toward buying anything. Were willing to listen to my needs instead of just being focussed on making a sale.

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DealerRater Jun 27, 2022

Great customer service,San under promised and over delivered and had the work done early.

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DealerRater Jun 23, 2022

San, Dean and Gabriel were fantastic. Maintenance done perfectly and my truck returned to me so clean it looks brand new again. I always have a good experience at Simi Valley Ram.

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DealerRater Jun 10, 2022

Took care of recall service and was able to tow travel trailer 100 miles that weekend without issue.

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DealerRater Jun 4, 2022

Rather than go to my local Jeep dealership in Valencia, CA I make the drive out to Simi Valley, even with high gas prices, because I trust them with my Jeep and feel more valued than the local dealership.

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DealerRater Jun 4, 2022

I had a great experience during my last visit. I was communicated before they started the service and notified when problem was discovered and when it was fixed. I was very happy with the whole experience!!! Thank you, Sam!

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DealerRater May 14, 2022

San,listened to me,he got me where I needed to go,until car was finished Everything was done that we had talked about Very professional 👍🏼

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DealerRater May 14, 2022

Excellent service and easy to get an appointment. The service department had good communication, they kept me updated.

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DealerRater May 11, 2022

I’m a very lucky that I purchased my Black 2door Wrangler from Mr. Daniel Nadalet at Simi Valley Chrysler Dodge Jeep Ram! I was already in love with the look of the Wrangler however with Mr. Daniel thoroughly explaining the features and capabilities was icing on the cake! I was very comfortable with speaking to him. He is very personable. Once my vehicle was purchased he was outside and once again giving me a thorough review of all the features. What I appreciate the most is that Mr. Daniel listened to our conversation and it was reflected before I ...

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