The only reason I go to Simi Valley jeep dealer is because of Kevin he has been my service rep for the last eight years. He goes above and beyond to make sure his customers are happy.
I needed to be able to get my car back in a timely manner. I was there for about 2 hours, got my car back , all serviced
Service Dept everything on time, everybody in the service dept. were helpful and friendly. Thanks guys.
Friendly, professional and quick in processing our issues with our Ram. Kevin is such a nice person to deal with. He explained everything clearly and simply. A real asset to the service department.
well i worked with Kevin not Zack so don't know why its about Zack I feel like it should Be about Kevin since that is who I dealt with ! Kevin is great and always takes care of me and my needs or issues ! Kevin always goes above and beyond for me and my needs !
Service Dept. and the technicians all went beyond the call of duty to help resolve any issues that I had. Thanks guys.
Fantastic Service Department!! Tony and Kevin are top notch!! both my Jeep and RAM are serviced here
San in the Service Department is an amazing service rep. He is always super professional, friendly and continues to deliver quality customer service.
San was very helpful, car was done fairly quickly. Would definitely come back to get my truck serviced.
My experience rates as one of the best I have ever received. They were ready for me with the needed part, promised to have it done in a half day, and delivered as promised. The issue with the Jeep is resolved. I'm so pleased and so happy that we chose to shop local and use the Simi Valley Dealership!!!
I’ve always had a bad experience with the service department. So I came into my appointment already with high anxiety, but Anthony was able to expedite my service and recall for me. Greatly appreciated.
Kevin in Service takes the best care of all our vehicles! That is why we ONLY bring our Jeeps to Simi Jeep! Exceptional customer service!! Thank you!
Daniel was great really, helped us make the right choice on our vehicle. He was very helpful and continues to provide an amazing service with any questions we might have.
Kevin in service was great. He stayed in contact with me and made sure I was aware of processes. He got the job done quickly. Working with Kevin is always a pleasure. He is an asset to the company for sure.
I would highly recommend if your looking to buy a Jeep going to Simi Valley Chrysler , Jeep , Dodge ram Daniel made the experience of buying a Jeep an easy and very pleasant one His knowledge of Jeep’s is second to none Donna in finance was very helpful and has an awesome personality.
Mike, Donna and Steven made this a great buying experience. Highly recommend this dealership. Love my new Wagoneer
Great service and quick. We needed our warning lights reset as well as a recall fix. Every thing we done at no cost to us.
I reached out to SVCDJR via the web on January 14, 2023 and was responded by a gentleman named James Buerge, the internet sales manager. My first interaction with James made me think, you are dealing with the true definition of a car salesman, and not in a good way. I had questions, not many as I had already had my mind made up; but I wanted to make sure I understood what I was purchasing. This wasn't just a sale, this was a girl purchasing her dream car and worked hard to get there. I dreamt about this day for ...
Alicia, Kevin and Dan in the service dept are kind and professional. They have always tried to help with a problem.
Gabe was very helpful, not pushy at all. He answered all my questions. I would totally recommend Gabe as your car sales person.
Happy with service writer and the service car runs great thank you for everything and the service
Honest, knowledgeable, good listeners expeditiously work hard to find optimum deal for our preferred automobile.
Smooth purchasing process. Contacted online to arrange a test drive (internet did indicate you get a gift card - that wasn’t offered or even brought up). Quick buying process, happy with staff, and customer service.
Kevin in service is great to work with. Makes it easy when bringing in my Jeep. Communication via the regular customer service desk when calling in is horrible.
Kevin, Sam and Alisa in the service department are EXCELLENT!!! Above and beyond amazing customer service every time. They deserve a raise 🙂
Kevin in service is always helpful and takes care of my truck. I have also dealt with Tony the service manager and they both go above and beyond to be of assistance.
Kevin and the service team get the job done right and on time and are always there for consultation. I appreciate the ride home too!!
Great service.!! The staff is super friendly, professional and work to address all issues and concerns. I’ve purchased 2 jeeps here and recommend them to all my friends.
Great experience. same day appointment. In and out for an oil change! Thank you ! A+
I have bought four car from you over the last 20 years and I have to say it has been a joy when I get ready to buy again I will always shop you first
I got my first car here and it was time to trade it in. Sales experience was great with Manny. My family has also been getting our cars serviced here for three years and will continue to do so.
Top notch professionals. Honest and won’t overcharge you. Always a good experience. Will only bring my Jeep here.
Great! Everyone was very good with the keep inventory. I expect my son to buy his next car here.
Everyone from scheduling to drop off, to service, to pick up is friendly and professional. I always know I will get good service and am very comfortable here.
There are about three dealerships with in my travel to Simi Valley CJDR. But I prefer Simi Valley, because of the friendliness from the staff.
Kevin in the service department is why I go out of my way to get my truck serviced at Simi dodge as opposed to a closer dealership. He’s always treated me well and done what he says, I wouldn’t go elsewhere because of him!
Better than most for service. Sam if very friendly. Just ask them to wash your car if it has to stay longer than a couple days. If you're service a higher performance vehicle, call them yourself if you're out of warrantee, I did and got my parts paid for on the repair. I wish the service department went to bat for me, but I took care of that myself.
From sales to service Simi Valley CJDR has taken good care of me and my vehicles.
I love this the place Sans was so amazing he really made me feel great as a Lady it was so difficult for me to come into a dealership on the count it could be intimidating for me but I didn’t feel that way at all
Friendly staff, very informative, showed me every little thing about my vehicle including the VICM module!
Super helpful and friendly even when you accidentally turn off your car that wont turn on in the worst place possible. Twice.
Daniel J. Nadalet and Kevin Krause are the only people I trust with my Jeep with service and maintenance. they're very knowledgeable and clear on what you need. They pays attention to details and very honest with servicing
Whenever we drop off a vehicle for a maintenance service, the staff always welcomes us and makes the experience an enjoyable one.
Wonderful customer service. Manny in sales was super easy-going, not pushy. Debbie in financing was extremely helpful in easing my anxiety. Went over every paper in detail even when I asked multiple times. James also helped me with learning some of the features of the car. Thank you to everyone.
Nice people great service car always clean work always completed on time they always make me feel like they want my business thanks Larry Phillips
Rapid service, great communication, and honest response to issue. The owner even followed up personally to make sure I was satisfied. This dealership cares about your happiness and stands by their cars. I would never buy a Jeep anywhere else, they will have my repeat business indefinitely.
Great service. Manny in Sales was an easy going, easy to work with employee. Donna in Financing went out of her way to find the best rates available and went over all the paperwork very thoroughly. Great experience overall.
I love Kevin nobody else is better. Highly recommend him over anyone 🙂 he is the only reason I come back
Kevin was extremely helpful and professional. I was offered shuttle service, which was amazing because I had no way to get back to the dealer. My car was completed very quickly.
James was very accommodating in helping us find the right vehicle. Multiple individuals helped us in our car buying process and everyone went above and beyond. The best experience we have had in purchasing a vehicle. Thank you greatly for the wonderful experience.
Kevin at the service department is always very attentive to our needs, he makes dropping off our vehicle a breeze.
I always have an amazing experience at Similar Valley Chrysler Dodge Jeep Ram. The people in the service department are always friendly, kind, and speedy. The batteries in my dodger Durango unexpectedly stopped working on a Saturday afternoon when the service department was already closed. I called and asked if I could still drop my car off over the weekend and they said yes. So after AAA jump started my car, I headed over there and was greeted by a kind man (I believe he was in sales). He told me where to park and showed me where to fill ...
Kevin in the Jeep service department is always amazing and provides 10/10 service every visit. Highly recommend this dealership and the service department.
The Service department has always been good with fair prices and work done on time. I trust the advice they provide.
I always defer to San in the Service Department. San is always, friendly, professional and informative. He always keeps me updated on the status of my Jeep being serviced. You need more service reps like San. Thank you for for all that you do.
I love working with Kevin in service always highly professional and knows hot to get a jib done well! Shawn M
James and daniel made everything possible for me to get my car they are amazing
Sam Navar and Kevin provide outstanding customer service and are genuinely concerned with the customers needs.
Great service provided. Had my car in for an oil change, perfect service and everyone was friendly
Muy buen servicio me gusto como hicieron el mantenimiento de mi Gran Cherokee L Gracias.
Great customer service! Simply awesome- job was done when I was told it would be and they came and picked me up the next day!
Kevin and the mechanic helping out were outstanding! They were very friendly, helpful, and patient. I had a couple questions regarding my vehicle and they took the time to explain and answer my questions.
Straight forward and accommodating. Everyone I dealt with in the process was good. I would buy here again.
San in the service department was fantastic to work with. He was helpful, honest & I really felt like he cared.
Terrific customer service. Jesus was awesome, couldn’t be happier. Will recommend this dealership to others
I took my 2021 Jeep Sahara Altitude, Ecodiesel in for its first service. I made an appointment and let them know I’d be waiting at the dealer for the work to be done. When I arrived, my vehicle was taken to the garage within minutes. About two hours later I was on my way home. The vehicle was clean and all the work done nicely. This is where I’ll be bringing my vehicle for repairs and maintenance in the future.
Attentive, professional and knowledgeable. Both Sam and Kevin are the best. Would recommend them as well
Kevin in the service shop was very helpful and knowledgeable as always. Very kind and welcoming.
The dealer sales it was good but the financial manager her name is Debbi Clarke, she added a down payment of $2,700 on my loan but she never told us, that is not fair, we are working really hard to get what we need. I really like the truck I ll like to get on other like that but in a different dealership
San in Customer Service is the greatest Service Advisor that I have ever worked with. He takes care of all my automotive needs and is always very courteous. Thanks San
We went to this dealership on 07/04/2022. We were approached by Steven Owens a sales rep of this dealership (Really professional and an awesome guy to work with). My wife and I were skeptical that we were going to be able to trade in her 2015 Jeep Cherokee for a 2022 Jeep Wrangler. During the negotiations, Steven was able to get us a deal we couldn't refuse. When he gave us the monthly payment that we were going to pay, we asked him if he can give us a minute to think about it and he kindly agreed to our request and ...
Dedicated staff, clean place and kept the appointment and performed all the work as planned
Dennis was very informative during the process. Good communication. And got the job done. Pleased with the customer service part but I did have to wait after hours to get my car back.
Always great service when I bring my vehicles in always taken right the first time.
Kevin in service ROCKS! He is easy to work communicative with, honest and pleasant. Thanks !
Fantastic dealership Very professional Steve Owens My Sales agent was great. Definitely recommend to friends
Great experience, ordered the truck, came in a head of estimated time. Paper work was painless. Treated very well by James and the owner Mac.
Steve helped me get into a new vehicle we ordered after almost finding a used one on the lot. No pressure, we understood what we were getting into. The vehicle e was a few weeks late but was exactly what we expected.
This was the most enjoyable car purchase I have ever had. It was quick and easy - No run around negotiating games. Steve was down to earth and held up every promise he made!! Definitely recommend!
Always professional and helpful! Thank you Kevin and staff for making it a good experience 🙂
Very friendly and easy to work with!!! Best car buying experience to date!! Will buy again.
Great customer service. San , is always on top to solve customer vehicle related problems. truly estimate time need for service.
Very accommodating friendly Super patient made us feel comfortable Very informative and knowledgeable five stars
Great dealer to work with, went out the way to make sure everything went smooth!!!
The dealership was very clean. The dealers were not pushy toward buying anything. Were willing to listen to my needs instead of just being focussed on making a sale.
Great customer service,San under promised and over delivered and had the work done early.
San, Dean and Gabriel were fantastic. Maintenance done perfectly and my truck returned to me so clean it looks brand new again. I always have a good experience at Simi Valley Ram.
Took care of recall service and was able to tow travel trailer 100 miles that weekend without issue.
Rather than go to my local Jeep dealership in Valencia, CA I make the drive out to Simi Valley, even with high gas prices, because I trust them with my Jeep and feel more valued than the local dealership.
I had a great experience during my last visit. I was communicated before they started the service and notified when problem was discovered and when it was fixed. I was very happy with the whole experience!!! Thank you, Sam!
San,listened to me,he got me where I needed to go,until car was finished Everything was done that we had talked about Very professional 👍🏼
Excellent service and easy to get an appointment. The service department had good communication, they kept me updated.
I’m a very lucky that I purchased my Black 2door Wrangler from Mr. Daniel Nadalet at Simi Valley Chrysler Dodge Jeep Ram! I was already in love with the look of the Wrangler however with Mr. Daniel thoroughly explaining the features and capabilities was icing on the cake! I was very comfortable with speaking to him. He is very personable. Once my vehicle was purchased he was outside and once again giving me a thorough review of all the features. What I appreciate the most is that Mr. Daniel listened to our conversation and it was reflected before I ...